appalling behaviour of store manager

i went to the cellc store on 30/08 to complain about the 2 contracts i hav taken a week before. i had specified that i want the top up package on both contracts. i also wanted to keep my prepaid number***)for to 1 contract. everything went wrong from the word go. the consultant misled me on my contracts and did not know his products or handsets. he also had removed my screen guards when i specifically asked him not to. he gave me all wrong information and loaded 1 contract on an open line. when i went to report this to the store manager, i was appalled at his behaviour and attitude. he was raging like an animal at me. he pointed his finger right in my face and told me to do whatever the hell i want he doesnt care. he told me i can even report him. he refused to listen or assist me. he then called security to thow me out of the store. i was extremely embarrased and humiliated as all the other customers and passers by saw this. i have never felt so embarrased in my life. to date i have not received any correspondance even though i have reported it cellc and each time i phone i speak to diferent people. melanie and megan @ cellc cust care did confirm i was given incorrect info