Appalled at the POOR service

<p>Following an upgrade with Cell C, I have tried for the past three days to perform a simple sim swap. Not only has this experience been the worst since my joining Cell C but the fact that I have had to spend hours on the phone with people but the fact that the calls were dropped in my ear six times in the past two days and three to four variations of how to activate a new sim card tells me that there is a serious lack of s****s in customer service, sim swaps and who knows where else.</p> <p> </p> <p>Thankfully, I have sorted the issue out for now. Just have to wait until the new sim card is active before I can really say I am satisfied.</p> <p> </p> <p>Would I refer a customer to Cell C, not right now.</p>