APPALLED

A few weeks back I ported from MTN to Cell C due to the services they provide. It has not even been a month and already I am experiencing issues. <br> <br> Each time I load airtime, it disappears, so I thought maybe I don't switch my data off hence the airtime disappearing. <br> <br> Today I loaded airtime and received the SMS confirmation for the recharge. I switched off my data just to ensure that there will be no airtime disappearing - to my surprise, I check my airtime and I have 0.03 left, how shocking. <br> <br> I called the Call centre for them to check if I have any subscriptions on my number only to be told that the airtime was spent on the \internet"I advised the lady that it cannot be possible as I had switched my data off.<br> <br> I asked her if she could check which sites was I apparently on and she tells me she can't vies that information"