1 reviews | Active since Apr 2017
I have every day thus far recieved calls from cells cs debt collection legal department .telling me that i owe funds.i called my provider and after over 20 minutes i was told that they do appologise that this is a mistake on their side .there is no funds that r in arrears.the guy even liased with the legal department informing them i recieved a sms with a query thing and everything that was 2 days ago since then yeatersah and today i have been called by this department. Cell c is draging my name thru the nud with my credit profile as they r wrongfully ading me to legal department having my account reflected as a arreas account.i have been experiencing to many problems with cell c lately.i am aphauled by this.as consumers that maintain their payaments our reputations should be upheld and not wrongfully ruined cause of mistakes made by them. I am so tired of having to complain on hello peter because matters r not resolved corectly .i was even reasured that the matter will be sorted and i had calmed down after speaking to a consultant whome actually helped me.and now.is cell c provider going to pay for my blood pressure problems this unecessary stress is causing me.i want cell c to sort this mesa of theirs out with their legal department and stop and prevent this from hapernjng in future!!!
Good morning Mandy
We sincerely apologize for the frustration and poor service experienced.
We will ensure that this matter is sorted. A team member will contact you during the course of the day.
Regards
Cell C | PN
Best regards,
Good morning Mandy
We sincerely apologize for the frustration and poor service experienced.
We will ensure that this matter is sorted. A team member will contact you during the course of the day.
Regards
Cell C | PN
Best regards,
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