Apalling: NO service delivery within 14 days!!!!!

13 Aug. I completed a form at The Grove's Cell C re lack of signal (call not allowed/no network coverage) at home from where I previously received/made calls/ sent sms messages.Cell C sms ref. no:***. No assistance followed. Moving/driving from home to another spot I could use my cell phone.At night, to follow up on all missed calls, I had to walk out to the street in Wapadrand.Still no tech service.On 18 Aug.I phoned the Technical Dept 5X, Bradley said my form was sent to the wrong Dept. he would correct the situation Ref.no:***.I then received a call from Cell C assuring me technicians will respond shortly re the same ref.no.Appalling, now, 27 Aug. still no Tech. Service, 14 days later suffering with the same problem!When phoning 084140 (Cell C Customer Head Office?) the automatic voice menu's voice congratulates me:I may upgrade!Then apologizes:The tech problem is not solved, the technicians are busy on it!No other options on the menu!The complaints tel.no 082140 The Grove gave remained engaged.Pete at Tech.Dept didn't want to give me a complaint tel.no.but gave an e-mail for complaints.Got sms with tel *** but it remained engaged!Bad,bad,bad,bad!!!