HR
Hlubi R
1 reviews | Active since Dec 2024
02 Dec 2024, 14:54
Anyone But Cell C...even Rain...But Not Cell C
There's a reason why your trust index is low on all rating sites...My girl had her phone ******, we bought a new sim card (funny how easy that was) but blocking and getting it sim swapped was a nightmare...even though we told that whoever took it was messaging people for money with it and withdrawing cash because her number is linked to your dying network...your consultants are *********** and lazy...making us hold for 30 minutes only to hang up on us...twice...I understand now why your network is ranked last out of 5 in RSA...may you plummet further towards liquidation...
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
02 Dec 2024, 15:16Dear Hlubi Radebe,
Thank you for taking the time to share your feedback.
We sincerely apologize for the difficulties you’ve experienced and the frustration caused by our service during such a stressful time. We understand the urgency and seriousness of your situation, and we deeply regret not meeting your expectations.
Your experience does not represent the standard of service we aim to deliver, and we are dedicated to rectifying this issue. We take your concerns seriously and will address them promptly. Your feedback is invaluable in helping us enhance our service.
If you require any assistance, please feel free to reach out. We are here to help!
Regards,
Cell C | GN
Thank you for taking the time to share your feedback.
We sincerely apologize for the difficulties you’ve experienced and the frustration caused by our service during such a stressful time. We understand the urgency and seriousness of your situation, and we deeply regret not meeting your expectations.
Your experience does not represent the standard of service we aim to deliver, and we are dedicated to rectifying this issue. We take your concerns seriously and will address them promptly. Your feedback is invaluable in helping us enhance our service.
If you require any assistance, please feel free to reach out. We are here to help!
Regards,
Cell C | GN
Cell C's reply02 Dec 2024, 15:16
Official
Dear Hlubi Radebe,
Thank you for taking the time to share your feedback.
We sincerely apologize for the difficulties you’ve experienced and the frustration caused by our service during such a stressful time. We understand the urgency and seriousness of your situation, and we deeply regret not meeting your expectations.
Your experience does not represent the standard of service we aim to deliver, and we are dedicated to rectifying this issue. We take your concerns seriously and will address them promptly. Your feedback is invaluable in helping us enhance our service.
If you require any assistance, please feel free to reach out. We are here to help!
Regards,
Cell C | GN
Thank you for taking the time to share your feedback.
We sincerely apologize for the difficulties you’ve experienced and the frustration caused by our service during such a stressful time. We understand the urgency and seriousness of your situation, and we deeply regret not meeting your expectations.
Your experience does not represent the standard of service we aim to deliver, and we are dedicated to rectifying this issue. We take your concerns seriously and will address them promptly. Your feedback is invaluable in helping us enhance our service.
If you require any assistance, please feel free to reach out. We are here to help!
Regards,
Cell C | GN
HR
Hlubi R's updateReviewer Update
02 Dec 2024, 19:18No thank you sir...the damage you have caused is irreparable...and will endeavor on a person campaign to alert others of the pitfalls of your company...and I promise to rejoice at your pending doom...
HR
Hlubi R's update02 Dec 2024, 19:18
Reviewer Update
No thank you sir...the damage you have caused is irreparable...and will endeavor on a person campaign to alert others of the pitfalls of your company...and I promise to rejoice at your pending doom...