CK
Charles K
1 reviews | Active since Mar 2009
02 Dec 2024, 15:26
ANSWER YOUR EMAILS OR RESOND TO THIS MESSAGE
Our Mr Kinnear, client of Cell C had an operation in his eyes and unfortunately out of action for the next two weeks, I tried to make payment arrangement to pay the full account on the 15th of December 2024 only to learn that he is still getting threatening SMS which influence his recovery.
Why are you so unprofessional and has not mercy for dignity and a person self esteem?
Please email me on Mr Kinnear email address (as I am monitoring it on behalf of Mr Kinnear)***
I did email you for a payment arrangement via your App, but you still continuing to harass Mr Kinnear, why?
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Replies (2)
Cell C's replyOfficial
02 Dec 2024, 15:39Dear Charles Kinnear,
Thank you for contacting Cell C.
Please accept our sincerest apologies for any distress caused to Mr. Kinnear during his recovery. We understand how important it is to create a stress-free environment, especially under these circumstances.
We will review your concerns and have escalated this matter to our team. One of our friendly consultants will be in touch shortly to further assist. Please rest assured that we are taking steps to prevent further disruptions.
Regards,
Cell C | GN
Thank you for contacting Cell C.
Please accept our sincerest apologies for any distress caused to Mr. Kinnear during his recovery. We understand how important it is to create a stress-free environment, especially under these circumstances.
We will review your concerns and have escalated this matter to our team. One of our friendly consultants will be in touch shortly to further assist. Please rest assured that we are taking steps to prevent further disruptions.
Regards,
Cell C | GN
Cell C's reply02 Dec 2024, 15:39
Official
Dear Charles Kinnear,
Thank you for contacting Cell C.
Please accept our sincerest apologies for any distress caused to Mr. Kinnear during his recovery. We understand how important it is to create a stress-free environment, especially under these circumstances.
We will review your concerns and have escalated this matter to our team. One of our friendly consultants will be in touch shortly to further assist. Please rest assured that we are taking steps to prevent further disruptions.
Regards,
Cell C | GN
Thank you for contacting Cell C.
Please accept our sincerest apologies for any distress caused to Mr. Kinnear during his recovery. We understand how important it is to create a stress-free environment, especially under these circumstances.
We will review your concerns and have escalated this matter to our team. One of our friendly consultants will be in touch shortly to further assist. Please rest assured that we are taking steps to prevent further disruptions.
Regards,
Cell C | GN
CK
Charles K's updateReviewer Update
03 Dec 2024, 17:26Dear
We already received an email confirming the arrangement, why you still continue harassing Mr Kinnear, this is not the 1st but many times before.
We already received an email confirming the arrangement, why you still continue harassing Mr Kinnear, this is not the 1st but many times before.
CK
Charles K's update03 Dec 2024, 17:26
Reviewer Update
Dear
We already received an email confirming the arrangement, why you still continue harassing Mr Kinnear, this is not the 1st but many times before.
We already received an email confirming the arrangement, why you still continue harassing Mr Kinnear, this is not the 1st but many times before.