1 reviews | Active since Mar 2009
ANOTHER REASON TO LEAVE CELL C
I went into a Cell C store in Gateway, Durban, to cancel one of my contracts expiring in December. The lady at the counter told me to wait for it to expire and dial 143 and it will move over to pre paid immediately. I did as requested only to be told by the agent that I will have to wait one month for the number to move over to pre paid. When I told the agent what was mentioned to me they said the lady misinformed me and there's nothing they can do. I requested to speak to a manager and was told that it is not possible. After more than 35 minutes on the phone and 4 different agents, there was no progress made.<br> Thank you Cell C for the poor service. The good news is I have another 2 numbers coming to the end of it's contract and will definitely move over to another more competent network.<br> Good bye Cell C.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
