Another "no stock" upgrade fiasco

Time for me to upgrade, and I decided why not give CellC another chance. They can't mess it up as badly as they did last time. Wrong.

Same story as my last upgrade from two years ago. I phone in, do the upgrade application, its approved, and then I wait. For two weeks, and I still don't have my devices. I've phoned every day and every day I get a different story:

"The courier was not working last week" "We don't have stock of the phone" "We don't have stock of the watch" "Wait until the end of the week" "I've checked stock and there is definitely stock available"

How is it this difficult to get a phone and watch out in less than 7 working days? Last upgrade I did took 23 working days.

Pathetic ,and I am seriously considering cancelling my two contracts with you