AGdC
Angela Gandra de Castro

1 reviews | Active since Dec 2013

12 Jan 2017, 17:12

Another complaint

<p>When I swapped over to Cell C I really thought it would be plain sailing. But I was wrong. With regards to my last complaint, I eventually went to try book my phone in for repairs only to find out my warranty has expired. No one mentioned this to me, I had NO idea. So now what? Now I'm stuck with a phone that has issues for another year! What ****es me off is that I have to pay for this **** every month! Don't ever swap over to Cell C, you will be disappointed!!!</p>

0
Replies (2)
Cell C
Cell C's reply13 Jan 2017, 07:14
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply13 Jan 2017, 10:23
Official

Nelly has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,