KN
Kes N

1 reviews | Active since Jul 2014

12 Sept 2016, 18:11

Annoying repetitive sales calls

<p>For more than 2 weeks I have been harassed and bombarded with calls about a new product that i have time and time told the caller i am not interested in purchasing. however, inspite of this i keep receiving calls about the same product from different people. i have asked on each occosion that my details be removed from their database and that i am no longer contacted about this or future products - but the calls continue. on friday last week i told the lady i am not interested and she kept insisting that i should take my safety more seriously and purchase this product. she refused to take no for an answer and i eventually had to drop the call on her. i called customer care and requested not to receive calls about this or other products again and to my dismay i receive another call today from a sanele about the same product! he too would not take no for an answer. they frustrate a person to no end! i dropped the call and later called customer care again only to be told that she will again log my request not to receive such calls. i asked what difference it will make since the lady on friday did the same thing (and she confirmed this from the notes she saw on the system) and the response was that the relevant department will know that i am serious about this. seriously! does NO not suffice? how many times much a person request this before you are taken seriuosly? this type of things frustrates a customer to the point they want to terminate their contract and go to a compettitor! please respect and adhere to POPI and CPA etc. consumers have rights too and you have no right to violate my space by using my number to your advantage to try to force-sell products I DO NOT WANT! </p> <p>PLEASE GET THIS!</p>

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