VF
Vanessa F

1 reviews | Active since May 2017

03 May 2017, 07:29

Annoying disrespectful service provider

<p>So I took a contract out with Cell C almost two years ago,then they didn't put my debit order through on the day they said then switched off ALL my services off, then deducted payment then reconnected me then said was in arrears straight after payment this month have paid 1200 bucks even though my contract is 450 a month.</p>

0
Replies (3)
Cell C
Cell C's reply03 May 2017, 08:00
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply03 May 2017, 10:34
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply05 May 2017, 16:49
Official

Lungi has been trying to get hold of you with no success since Wednesday and has not received any response from you after sending the email yesterday.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN