LT
Lydia T
1 reviews | Active since May 2024
15 Apr 2026, 16:45
Annoying calls
Can't even remember when exactly but someone from cell c offered me a sim card for R99 which was 10G never explained that 5 is night and 5 day,because they pushing sales they even lie.When i found out i called to cancel that sim they refused and told me to pay R1000+ i don't even know what for,i let that one go.Came month end the amount was more than R99 when I called and asked why they never explained...so they keep calling each and everyday wanting me to pay for something I didn't want anymore.They don't even care whether I'm working or not but honestly even if I was working I was NOT gonna pay cause I asked them nicely to cancel and they refused to.
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Cell C's replyOfficial
15 Apr 2026, 16:55Dear Lydia Tshabalala,
Thank you for sharing your experience with us, and we sincerely apologize for the frustration caused by the calls and the confusion around your SIM card offer.
This is certainly not the experience we aim to provide our customers. We would like the opportunity to investigate what transpired, including the billing and cancellation concerns, and assist in resolving this matter appropriately.
We have referred your request to our Team. We will be in touch to further assist.
Kind regards,
Cell C | TM
Thank you for sharing your experience with us, and we sincerely apologize for the frustration caused by the calls and the confusion around your SIM card offer.
This is certainly not the experience we aim to provide our customers. We would like the opportunity to investigate what transpired, including the billing and cancellation concerns, and assist in resolving this matter appropriately.
We have referred your request to our Team. We will be in touch to further assist.
Kind regards,
Cell C | TM
Cell C's reply15 Apr 2026, 16:55
Official
Dear Lydia Tshabalala,
Thank you for sharing your experience with us, and we sincerely apologize for the frustration caused by the calls and the confusion around your SIM card offer.
This is certainly not the experience we aim to provide our customers. We would like the opportunity to investigate what transpired, including the billing and cancellation concerns, and assist in resolving this matter appropriately.
We have referred your request to our Team. We will be in touch to further assist.
Kind regards,
Cell C | TM
Thank you for sharing your experience with us, and we sincerely apologize for the frustration caused by the calls and the confusion around your SIM card offer.
This is certainly not the experience we aim to provide our customers. We would like the opportunity to investigate what transpired, including the billing and cancellation concerns, and assist in resolving this matter appropriately.
We have referred your request to our Team. We will be in touch to further assist.
Kind regards,
Cell C | TM