Annoyed with service

Good Day <br> <br> I had a Cell C contract with the above company in 2010 that ended not all well, but after paying the contract up and closing the account, in my mind this was resolved,.<br> <br> I today decided to return to Cell C for a cell phone contract as all I hear from everyone they are the cheapest in data rates and have good deals to offer, <br> <br> On calling from a landline to 084 143 the Sales consultant could not assist me based on a Legal block on my ID number and could not perform an ITC check, He then gave me another number to call 084 140 to inquire with the Legal Department to update my profile, after a whole 12 mins from my landline number I was told there is a process and the Sales person now and the consultant from 2010 was suppose to update, <br> <br> DO YOU CALL THE CUSTOMER SERVICE CELL C? <br> <br> I came back to this firm after 5years because of good communication by all my contacts and this is the response I get, Highly annoyed and disappointed, I request my details get updated correctly with Cell C and ITC please? <br> <br> And expect an like an apology for any damage caused to my records, <br> <br> <br> Regards