RA
Ronica A
1 reviews | Active since Jul 2018
30 Dec 2023, 21:39
Annoyed customer
I have been sharing my reviews for the past couple of weeks now.. Still nothing from cellc except they sorting our this issue but nothing is getting done. Received a uther SMS stating that I owe cellc About R600. They promised to refund my money but nothing of the sort happen.
Regards
Ronald Anthony
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Replies (1)
Cell C's replyOfficial
31 Dec 2023, 09:19Dear Ronica Anthony,
Thank you for contacting Cell C regarding your refund request.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Thank you for contacting Cell C regarding your refund request.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Cell C's reply31 Dec 2023, 09:19
Official
Dear Ronica Anthony,
Thank you for contacting Cell C regarding your refund request.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Thank you for contacting Cell C regarding your refund request.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN