Annoyed

In my view this is a mobile service provider that has been steadily moving from bad to very bad. A while back I found that deductions were being made from my airtime without any use by me. I emailed their support service and was told it was "active content services" deducting money and Cell C provided a number I could dial to stop the service. I dialled the number and received a message that read "Sorry, no active subscriptions were found for your number." I informed Cell C of this and was contacted by their customer support service. After again explaining my problem the help desk informed me that they have now blocked/stopped all deductions. As a test I bought R50 of airtime on the 1st of December 2023. The next day (2nd of December) the R50 was gone. I will be leaving Cell C for a different service provider and will definitely be sharing my experience as widely as possible.