LG
Luyolo G

1 reviews | Active since Mar 2019

03 Sept 2025, 14:16

Annoyed

Im being threatened that my benefits will be blocked after you guys have not been deducting from my account, I had to make manual payments. I called to ask the reason for No deduction and I was told its a system issue, once the system is fixed you guys randomly debit my account on the 29th even though my debit order date is the 20th.

Im soo annoyed I dont know how your number service provider shame

0
Replies (6)
LG
Luyolo G's update03 Sept 2025, 15:17
Reviewer Update
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Cell C
Cell C's reply03 Sept 2025, 15:19
Official
Thank you for getting back to us. 

Please note that the number provided is invalid. Kindly send us a private response with the correct number for us to proceed.

Regards,
Cell C | TN
LG
Luyolo G's update03 Sept 2025, 15:21
Reviewer Update
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Cell C
Cell C's reply03 Sept 2025, 15:40
Official
Thank you for the relevant ID number. 

We have escalated the matter to our support team who will reach out to you soon to assist.

Regards,
Cell C | TN 
LG
Luyolo G's update03 Sept 2025, 15:41
Reviewer Update
Sure, thanks
Cell C
Cell C's reply03 Sept 2025, 15:42
Official
You're welcome. 

Regards,
Cell C | TN