MB
Margaret B
1 reviews | Active since May 2012
06 Mar 2019, 13:58
Annoyed!!!
I dont understand why I must always go this route to get a response from you! refer to incident number ********** 186 & ********** 188. I have noted that firstly you do not have ANY of my payments allocated and secondly you haven't adjusted my account. Now you threaten disconnection. Just try! I've tried call you call center 6 times today already!!!!!!!!
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Replies (1)
Cell C's replyOfficial
06 Mar 2019, 15:25Good afternoon Margaret
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
A consultant will contact you.
Regards
Cell C | PN
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
A consultant will contact you.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Mar 2019, 15:25
Official
Good afternoon Margaret
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
A consultant will contact you.
Regards
Cell C | PN
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
A consultant will contact you.
Regards
Cell C | PN
Best regards,