RA
Ronica A
1 reviews | Active since Jul 2018
19 Mar 2024, 10:21
ANGRY CUSTOMER
hi, It's Mr. Ronald Anthony again. I Have had no joy from my last complaint with Cellc. Now they are demanding more from me. i have to pay reconnection fees every month. but for what. My only query was that i have been billed for phones which i do not have. but they are just charging me unnecessary cost and bringing my credit score low. please assist me. My 2 contact numbers are: ***...*** ID: ***
Please assist urgently.
Regards
Ronald Anthony
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
19 Mar 2024, 10:50Dear Mr. Anthony
Thank you for contacting Cell C.
We apologize for the unpleasant experience you have had. We will investigate the matter and assist you in reconnecting fees and billing for the two devices that you mentioned are not in your possession.
Please expect a call from our team within the next 24 hours.
Best regards,
Cell C | NZ
Thank you for contacting Cell C.
We apologize for the unpleasant experience you have had. We will investigate the matter and assist you in reconnecting fees and billing for the two devices that you mentioned are not in your possession.
Please expect a call from our team within the next 24 hours.
Best regards,
Cell C | NZ
Cell C's reply19 Mar 2024, 10:50
Official
Dear Mr. Anthony
Thank you for contacting Cell C.
We apologize for the unpleasant experience you have had. We will investigate the matter and assist you in reconnecting fees and billing for the two devices that you mentioned are not in your possession.
Please expect a call from our team within the next 24 hours.
Best regards,
Cell C | NZ
Thank you for contacting Cell C.
We apologize for the unpleasant experience you have had. We will investigate the matter and assist you in reconnecting fees and billing for the two devices that you mentioned are not in your possession.
Please expect a call from our team within the next 24 hours.
Best regards,
Cell C | NZ