BM
Boniwe M

1 reviews | Active since Feb 2019

16 Nov 2022, 05:39

ANGRY AND VERY MUCH ANGRY......

I have complained about Cell C and I am sending my complained again. Cell C debits my account everyday now. Let them please stop because I don't get paid everyday. This is ANNOYING and complicates my bank account. There was a debit order that was sent through on Monday and now it's today like now there was a debit order attempt. Now I owe my bank over R200 unnecessary. They have to clear this amount I owe my bank and I dont CARE how they do it. I think the agents are doing this deliberately because they call and they try to sell me a cellphone contract. After their call follows a debit order attempt everyday. THIS IS ANNOYING......LET THEM STOP THIS. I DONT WANT TO BE TOLD THAT ITS THEIR SYSTEM BECAUSE A SYSTEM CAN BE STOPPED. I KNOW HOW THE SYSTEM WORKS. IT WAS PROGRAMMED BY A MAN AND IT CAN BE FIXED BY A MAN......SO STOP WHAT YOU DO TO YOUR CUSTOMERS BECAUSE YOU WILL DEFINITELY LOOSE US.....

0
Replies (2)
Cell C
Cell C's reply16 Nov 2022, 14:47
Official
Dear Boniwe Mphahlele,
 
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
 ^ZM
Cell C
Cell C's reply18 Nov 2022, 16:22
Official
Dear Boniwe Mphahlele,

As per our records, our Team made contact with you today and our Consultant is currently working on resolving your query.

Regards,
^TN