LV
Laureen V

1 reviews | Active since Jun 2010

12 Feb 2021, 10:08

Angry and frustrated

Why is it that call center customer service agents give clients the run around and think its ok to laugh at customers when customers ask questions? Am I wrong is this acceptable?

0
Replies (1)
Cell C
Cell C's reply12 Feb 2021, 11:25
Official
Good day Laureen

Thank you for writing to us.

We have received your review regarding the service you have received from our Customer Care consultants.

Our Social Media team will contact you to investigate and assist with your query. We apologise sincerely for the unpleasant experience.

^NZ