1 reviews | Active since Dec 2016
angry and dissapointed
<p>i have two contract with cellc i called cellc told them that i cancelled the other account and open another </p> <p>one.i was given a rettlement amount of R1000 paid that money called them again told the i have paid the R1000 for the one contract spoke to Zama Ngcobo custumer service after the payment.then debited me R 91 on my account i dont know is for what..called the again explain what was happening they told me that my account are combined to be one the i ask who said you must combined them one answer.this are the people that i spoke to for the past two weeks.Nomfundo,noxolo,Ntombi Team larder(28/11/2016 Mahlonolo 29/112016 Slindile 30/11/2016 (they said i must send my bank staement ,id copy and the letter stating that i wont be able to pay both account at the same time thats why i have paid that R1000.Cancellation department DuDu tryed to help me but they say i must pay the ramining balance today again spoke to her DuDu still the same ,sopke to Portia account she cant cancell until i pay ,brigettte again today still no help,lungelo billing still no help</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
