Angered at Terrible Cell C Customer Service
<p>Still awaiting on feedback regarding a cell c insurance claim that is long overdue, initially when I went into the Cavendish Cell C retail outlet I spoke to the manager he promised and assured me that he would follow-up, to date it has be approxiamately a week and half to get some sort of feedback which still has not happend regarding my claim, additionally promised phone calls regarding feedback has not happened! Why is it so difficult for me as a customer who dilligently pays for a contract to receive feedback regarding an insurance claim...completely unacceptable!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
If possible could you please contact me on ********** 981 during the course of the day.
If possible could you please contact me on ********** 981 during the course of the day.
If possible could you please contact me on the number you attemted to contact me yesterday, unfortunately I was attending a workshop yesterday and was unable to take any calls.
If possible could you please contact me on the number you attemted to contact me yesterday, unfortunately I was attending a workshop yesterday and was unable to take any calls.