And you mess it up again!!

Surely when you are attending to a complaint, you should try your best to assist the customer, and <br> have your best agents ready to do that.... but no, that is not how you work....<br> <br> Read the following carefully: Go and listen to the call you guys gave me on Monday, and then again on Wednesday, and then please get a competent person to contact me. I don't think I will be able to <br> handle a 3rd instance of bad service and bad attitudes.