VN
Veronica N
1 reviews | Active since Feb 2023
10 Feb 2023, 11:29
And the frustration continues
After my first review on 06/02/2023 Amohelang contacted me from the cell c social media department and advised that he will investigate the matter. I still recieved an SMS stating my account is in arrears and the debit order will be running on 15th February. The reality is they will be taking my money and yet I have no feedback. They so quick to remind u of payment... That is still incorrect.... But very slow to resolve the problem at hand.
When we talk about "customer service" is this what they are referring to 🤔.
Over and above they ruin your credit profile in a blink of an eye which you took years to build ... Wow CELL C... just WOW
Helpful (0)
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Replies (3)
Cell C's replyOfficial
10 Feb 2023, 11:37Hi Veronica
Kindly send us a private reply with your case reference number as we are not picking up anything with the details you have provided.
^PN
Kindly send us a private reply with your case reference number as we are not picking up anything with the details you have provided.
^PN
Best regards,
Cell C's reply10 Feb 2023, 11:37
Official
Hi Veronica
Kindly send us a private reply with your case reference number as we are not picking up anything with the details you have provided.
^PN
Kindly send us a private reply with your case reference number as we are not picking up anything with the details you have provided.
^PN
Best regards,
VN
Veronica N's updateReviewer Update
10 Feb 2023, 13:05Reference provided ***
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VN
Veronica N's update10 Feb 2023, 13:05
Reviewer Update
Reference provided ***
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ID ***
Cell C's replyOfficial
10 Feb 2023, 13:11Thanks, we've checked the case number you have provided and we se that Amohelang tried reaching you today around 12:37 and couldn't reach you, please provide an alternative contact number to reach you on and convenient time to call.
^PN
^PN
Best regards,
Cell C's reply10 Feb 2023, 13:11
Official
Thanks, we've checked the case number you have provided and we se that Amohelang tried reaching you today around 12:37 and couldn't reach you, please provide an alternative contact number to reach you on and convenient time to call.
^PN
^PN
Best regards,