JD
Jameelah D

1 reviews | Active since Feb 2016

16 Nov 2016, 15:35

And the disappointment continues...

<p>This review is written as a "follow up" of my review on the service received from the Cell C store in Cavendish Square.</p> <p> </p> <p>After I had spoken to the manager of the store this morning, she had informed me that the phone had not been booked in. My phone was STILL at the store- AFTER AN ENTIRE MONTH. She apologized and proceeded to inform me that she would book the phone in today, which basically translates to me having to wait an additional 21 working days before receiving my phone. She also mentioned that she would e-mail me the proof I require. I am still waiting on said proof.</p> <p> </p> <p>Disappointed is an understatement. </p>

0
Replies (3)
Cell C
Cell C's reply16 Nov 2016, 15:59
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply17 Nov 2016, 11:39
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Cell C
Cell C's reply18 Nov 2016, 14:54
Official

Lungi has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN