CM
Carolyn M
1 reviews | Active since Apr 2018
23 Feb 2024, 14:48
********* and manipulative!
They intentionally delivered the colour that I specifically emphasised that I DID NOT want! And then deliberately had the number I wanted ported suspended thus forcing me to settle for their black phone!
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Replies (2)CM
Carolyn M's updateReviewer Update
23 Feb 2024, 14:50Also not taking my calls nor making contact
CM
Carolyn M's update23 Feb 2024, 14:50
Reviewer Update
Also not taking my calls nor making contact
Cell C's replyOfficial
23 Feb 2024, 14:56Dear Carolyn Merckel ,
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
Cell C | DA
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
Cell C | DA
Best regards,
Cell C's reply23 Feb 2024, 14:56
Official
Dear Carolyn Merckel ,
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
Cell C | DA
Thank you for contacting Cell C regarding your customer service experience.
We regret that your experience with us was unsatisfactory and fell short of our customer service standards.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Regards
Cell C | DA
Best regards,