.... And a great attitude

On Sunday, whilst attempting a sim swop, twice I had the displeasure of speaking to Promise. Both times I only passed 4 of the 5 questions that I was asked. She did not assist me with the swop (which I understand) but insisted that those were the only 5 questions that were asked to customers and asked me to call again..... Hmmm<br> <br> On my 3rd attempt of calling, another lady (did not catch her name but is sounded like Sizobuhle) decided to transfer my call without telling me. At this point I was really frustrated and wanted nothing to do with Cell C anymore. Then the phone was answered by a well-mannered gentle by the name of Edwin. I explained my situation and he went on to ask me other questions which I passed and within seconds my sim swop was done.<br> <br> Thank you Edwin, Cell C needs more service driven persons like yourself, who bother to go the extra mile.