An utterly annoyed and disgusted customer!

I angrily write this review to Cell C as I shockingly discovered that I was handed over to their SSDA without being alerted! I've had 2 contract phones with them since the 2nd February 2019. July 2020 I made arrangements via their help line ( a call with their call center ) if they could please not debit from August to October since I was on unpaid maternity leave and debit all the outstanding balance in November 27 since they've always debited on that date. Cell C didn't do as per our agreement, I the sent through emails regarding that matter but they still didn't get back to me. End of January I get a call from SSDA claiming that I've been handed over since my account was in arrears. I the go to Cell C store in cradle stone and I'm told I now owe R5 300 and mind you I was only short with R3400 to settle my account! They tell me that they've penalized me, I then complain and tell them it wasn't my fault because they haven't debited as per our agreement. I then give in, though it didn't make sense to me and agree that amount. I made arrangements with SSDA to debit R3000 January 27th and the balance of R2300 February the 27th. This SSDA now debits R2900 instead of R2300 that I actually owe. I reversed my money instantly and blocked the account. This morning they call me and say I now owe R 3080, I mean what the hell!? I'm now in this mess because of Cell C and their nonsense. My phones has now been blocked since December and aren't working. I am an utterly disgusted customer to say the least and will definitely never allow anyone close to me to have any contract whatsoever with this money eating and inconsistent company!!!!!