1 reviews | Active since Oct 2012
An avalanche of incompetence
Two day ago I moved to a new suburb. The Cell C reception here is horrible. A Whatsapp photo has been trying to send for 46 minutes now. 46 MINUTES TO SEND A PIC??? (A made a screenshot if you want to admire your own incompetence). I tried to contact the call centre but after 20 minutes listening to a stupid recording that only wants to create a self-help PIN, I finally got the option to speak to an operator. The ironic part is that the operators cannot help you because their phones don't work. A phone company who cannot take phone calls and tell you to phone back later. So here is the deal! I am done! Initiate the process to cancel my account so I can port to a different service provider. I am fed up with your horrible service!
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
