am not happy

I am very unhappy with Cell C i bought 2phones i was told i will be paying R400 for both instead they are debiting R658.00.00 what upsets me the most it is the fact that i get paid on the 25th of every month i specifically asked for the debit order to go thru on the 26th which it has always been until the past 2months when it is now changed to the 04th how it was?, who agreed to that only Cell C knows.

when i phone to speak to someone they keep putting me on hold or sending me from pillar to post to this day my problems were never taken seriously. i feel Cell C doesn't value their customer even their customer service is very poor. i demand the recording for that day when i signed up with them in June, i have cancelled a good deal with Telkom to sign up with Cell C which was the biggest mistake of my life.