always a follow up

More issues. Following from the last review based off them debiting an account I have no access to, and so by their fault making my payment late, I called in to update my bank details to what they should have been, what they were actually using the last 2 years. Still my debit date went by with no debit order going off. Try call in? nope, no answer in the call center. I've stayed with you guys for more than 2 years and you've just left such a bad taste in my mouth. The only way to get any type of response out of you is to post a review. Phone me back so you can arrange the debit and cancel my line.