Also billed me R279 on a R99 contract

Took out a data contract about 2 1/2 years ago for R99 p/m. I can really not remember the fine print of a contract that old, but assume it stated that the amount will increase after the 24 month period. I only saw the increased amounts a few months after it was deducted. <br> <br> Phoned beginning of March to cancel. Lady in retention agreed that I was supposed to be notified and advised premium will be R99 again. Great. <br> <br> R279 was deducted this morning. I phoned and was put through to retention, spoke to Anelia who said they must listen to call to find out if they are at fault (insinuating that I am lying). Had to ask her three times how long it will take: 48 hours. Asked to speak to a supervisor as I am not willing to wait that long, advised not available. Said I will hold, supervisor not available. <br> <br> I am beyond furious. You Iied to me and ********ly took money from my account. I want this contract cancelled today. I want my refund now. I want an apology from the woman who Iied to me. <br> <br> Looking at some other complaints this looks like a cynical move by Cell C management to rake in cash at the expense of their clients.<br>