Almost a month worth of false promises

So as a continuation of my previous reviews, my issue has still not been resolved properly.

So the first issue that I have is that I had to ask repeatedly for a copy of the contract upgrade agreement to be sent to me, but I get one that was generated on the day it was sent (More than a week after the upgrade application was made) and for the package that I did **NOT** agree to. Its the wrong contract agreement. I made a new one after this because you were not able to deliver any devices to me!!!

The second issue I have is that I still want a contract package with the Galaxy Watch. You did not have stock on the fifteenth of July and as far as every single agent is concerned that I have spoken to since, you have not had stock even before that dateand still don't. This is false advertising, period. Had any agent I spoke to actually been upfront and honest and told me, look you will probably die of old age before we get stock, I would have taken my business elsewhere then. You are still continuing to offer the contracts with the watches as addon, but you don't have the ability to deliver on that?

Then there is the issue that despite numerous promises up and down every single time I phoned in to your call center, I somehow ended up with a phone on a contract package that I had app**** for on the twenty second of July, cancelled a week later because I was promised delivery within a day or two (which never happened because of lies about stock availability). Then had a courier sent to collect the phone the day after delivery and complaining, despite the agent promising to get back to me with a resolution.

I can totally see why the only headlines you see with Cell C is that their business is on the verge of bankruptcy. Here I am, a contract customer for near a decade, willing to take on a more expensive contract deal, provided you actually get the devices, and I get fed false promises, or get ignored and told, sorry it can't work like that. Oh, and to top it all off, in the last two weeks while this is all going on I get cold called for a preapproved data package of 20GB/month. Seriously? I have a 200GB/month data contract with you already, and guess what? Its not getting renewed in 3 months time.

What I have asked for and what I don't think is too huge of a demand, is that an agent/supervisor/manager gets back to me to with a deal where you actually do send me the device I want whenever you manage to find stock in the universe (Galaxy Watch 46mm) on the contract package I want (S10+ 4GB Media Play for R1299/m). I have the phone, its fine, don't make me send it back because if you do I will just cancel the entire contract and move to a different service provider. Its ridiculous that you are not able to do this. I'm literally willing to throw more money at you and you guys are refusing.