ALLOCATION OF MANUAL PAYMENT MADE

cell NO: *** <br> <br> Kindly note that I am battling with allocation of a manual payment made, I spoke to Kamogelo in sales and sent the [Email Removed]<br> <br> Today my account was debited with the same amount and cellc tells me I have to manually reverse it at the bank. This is unacceptable and when they want a contract renewed they respond and phone quickly. I want my payment reversed and I want to cancel all contracts with cell c. This is absurd and I am sick and tired of they pathetic service.