XM
Xolile M

1 reviews | Active since May 2013

08 Sept 2015, 08:33

All I I'm asking for are the call receordings.

I made an upgrade with the above mentioned person.<br> The seems to be misunderstanding on the package I am on.<br> I remember correctly requesting a 1G on the upgrade only to find out I'm credited with 100mb.<br> <br> I have asked to be sent the call recordings and have been waiting since last week Friday.<br> The woman doesn't provide feed back I must always call the call centre.<br> Her service is appalling , I demand to know if its an error on my side or hers.<br> I mean what will I do with a 100mb on a Tablet.<br> <br> May I just be given the service please.

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Replies (1)
Cell C
Cell C's reply08 Sept 2015, 08:44
Official
Hello ximathenjwa,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN