UW
Ursula W
1 reviews | Active since Jun 2015
02 Feb 2025, 08:46
Alabama & The 40 *******
Having entered into a 24 month fixed price contract my premium has been increased (after only 8 months). Having phoned customer care I was told that this is an annual increase.I requested and received my contract where it CLEARLY states the fee and its duration. What a *******
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Replies (2)
Cell C's replyOfficial
02 Feb 2025, 09:27Dear Gary Wilby,
Thank you for reaching out to us.
We apologize for the service you have experienced and we understand how frustrating this must be. We have escalated this matter for further assistance.
Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Thank you for reaching out to us.
We apologize for the service you have experienced and we understand how frustrating this must be. We have escalated this matter for further assistance.
Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Best regards,
Cell C's reply02 Feb 2025, 09:27
Official
Dear Gary Wilby,
Thank you for reaching out to us.
We apologize for the service you have experienced and we understand how frustrating this must be. We have escalated this matter for further assistance.
Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Thank you for reaching out to us.
We apologize for the service you have experienced and we understand how frustrating this must be. We have escalated this matter for further assistance.
Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Best regards,
Cell C's replyOfficial
02 Feb 2025, 10:39Kindly note that our support team tried reaching on *** you with no success. Please provide us with an alternative contact number to reach you on and convenient time to call via private reply.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply02 Feb 2025, 10:39
Official
Kindly note that our support team tried reaching on *** you with no success. Please provide us with an alternative contact number to reach you on and convenient time to call via private reply.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,