Airtime used instead of data for internet services

Item: Cell C
Rating: 1
Author: tshepo M

I loaded airtime and bought data and used the internet however when i checked my balance the airtime has been used and the data isnt being used at all.

Helpful (0)

Replies (4)

Cell C's replyOfficial

06 Sept 2017, 07:51

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C's reply06 Sept 2017, 07:51

Official

tshepo M's updateReviewer Update

06 Sept 2017, 11:30

Issue resolved thanks to Derick for calling and assisting efficiently.

tshepo M's update06 Sept 2017, 11:30

Reviewer Update

Issue resolved thanks to Derick for calling and assisting efficiently.

Cell C's replyOfficial

06 Sept 2017, 11:59

Thank you for providing us with feedback and we are so happy with the way Derrick assisted you.

Have a lovely day further.

Regards

Cell C | PN

Cell C's reply06 Sept 2017, 11:59

Official

Thank you for providing us with feedback and we are so happy with the way Derrick assisted you.

Have a lovely day further.

Regards

Cell C | PN

Cell C's replyOfficial

06 Sept 2017, 11:59

Thank you for providing us with feedback and we are so happy with the way Derrick assisted you.

Have a lovely day further.

Regards

Cell C | PN

Cell C's reply06 Sept 2017, 11:59

Official

Thank you for providing us with feedback and we are so happy with the way Derrick assisted you.

Have a lovely day further.

Regards

Cell C | PN