1 reviews | Active since Apr 2016

21 Sept 2017, 08:14

Airtime not credit after the purchase

yesterday morning i bought airtime via internet banking for amounts of R100.00 & R30.00 the funds were debited from my account but no airtime credit.I called your call centre & i was advised that the was a technical my airtime will be credited 24 hours later the airtime is yet to be credited.........pathetic service

0
Replies (2)
Cell C
Cell C's reply21 Sept 2017, 08:21
Official

Good morning Thabiso

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply21 Sept 2017, 12:43
Official

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN