Airtime instead of data deductions

<p>Iv made numerous daily calls to Cell c quering why is my airtime is dissappearing off my phone when im using the internet even if I have loaded bundles! Everyday Im told its being escalated and that I must wait 24 hours but nothing. This is so not fair. Im not rich, I try to budget my life to the tee and its so unfair that Cell C is taking the very little that I do have that I use to get by. And also, I will have airtime and when I do try to buy more bundles, it says I have insufficient funds.. so now you will prevent me from buying bundles so you can use up every last cent of airtime I have? Come on. Please check what is going on. I cannot go on like this. I do not feel like porting. I really just dont have the energy, just like I dont have the energy to fight the call centre. Im not even asking for special service but can everything just work normally please. Can I load airtime and use it myself and not have it dissappear when I have loaded a bundle specifically for that?</p>