sM
silindile M
1 reviews | Active since Oct 2013
31 Oct 2022, 12:59
Airtime Expires when Free minutes Expire
I have been a customer of Cell C since its existence had contracts with them and prepaid numbers even my family members are Cell C, however this one is painful especially with the cost of living the way it is. When I purchase airtime, I receive 30 free minutes cellc to cellc and 30MB data. The shock I saw today is when the minutes expire in the 3 days your airtime expires as well... That is unacceptable and truly unfair! Why must I lose what I have already paid for?
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silindile M's updateReviewer Update
01 Nov 2022, 12:19Good Day,
I'm aware of your what your response entails. The previous day of expiration date (30 October 2022) I had a balance of R13.65 in airtime 25 Free minutes and 29.84 in data. The following day being the 31 October 2022 I was left with airtime of R3.65. So what happened to the R10 balance?
I'm aware of your what your response entails. The previous day of expiration date (30 October 2022) I had a balance of R13.65 in airtime 25 Free minutes and 29.84 in data. The following day being the 31 October 2022 I was left with airtime of R3.65. So what happened to the R10 balance?
sM
silindile M's update01 Nov 2022, 12:19
Reviewer Update
Good Day,
I'm aware of your what your response entails. The previous day of expiration date (30 October 2022) I had a balance of R13.65 in airtime 25 Free minutes and 29.84 in data. The following day being the 31 October 2022 I was left with airtime of R3.65. So what happened to the R10 balance?
I'm aware of your what your response entails. The previous day of expiration date (30 October 2022) I had a balance of R13.65 in airtime 25 Free minutes and 29.84 in data. The following day being the 31 October 2022 I was left with airtime of R3.65. So what happened to the R10 balance?