EG
Emanuel G

1 reviews | Active since Feb 2015

25 Aug 2015, 19:06

Airtime disappearing!!!!

I have loaded R100 airtime today and the next thing I knows I gets an SMS saying that my airtime is depleted. I only made one call since recharging and that's it! This has also happened a week ago and the call centre said that I used all the airtime via using data which wasn't possible as she was in wifi the whole time.

0
Replies (1)
Cell C
Cell C's reply26 Aug 2015, 07:09
Official
Hello emanuelgoldberg,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | DA