AA
Alexandra A

1 reviews | Active since Nov 2011

15 May 2026, 10:59

airtime ******

F*** you, CELL C!!!!

they took all my remaining airtime claiming I subscribed to some daily R7 bullsh*t which I would never do!! I have been a loyal customer since about 2011 and now you are just another ******* thieving corporation & I hope you sink FAST.

0
Replies (3)
Cell C
Cell C's reply15 May 2026, 11:05
Official
Dear Alexandra A,

Thank you for bringing this matter to our attention.

We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how concerning unexpected deductions can be, especially for a valued customer who has been with us for many years.
Please be assured that we take your concern seriously and would like to investigate this matter further for you.

Kindly provide us with the following details via Private message so we can assist:
The affected Cell C number
An alternative contact number where we can reach you

Once we receive this information, our team will review the subscription in question and provide feedback as soon as possible.
We appreciate your patience and look forward to resolving this for you.

Kind regards,
Cell C | DA
AA
Alexandra A's update15 May 2026, 15:18
Reviewer Update
Are you going to refund me after you brazenly ****** me? because that is all that will suffice.
Cell C
Cell C's reply15 May 2026, 16:16
Official
By providing us with the requested details via DM, this will allow us to investigate the matter, where our team will then be able to advise on the matter of the refund.

Cell C | MP