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sharon D

1 reviews | Active since Feb 2012

22 Sept 2017, 06:49

Airtime bought not loaded for 48hours

What a horrible service i bought an airtime via the eft with standard bank day before now its 48hours without receiving it when you call customer care agents worst agents they say its standard bank and my bank says if the problem was with them transaaction would not have gone thru

0
Replies (3)
Cell C
Cell C's reply22 Sept 2017, 07:25
Official

Good morning Sharon

The issue is with the bank, we have been receiving similar complaints as yours and when we investigated, the bank confirmed that they are experiencing issues with their airtime recharges. We will follow up and provide feedback.

Regards

Cell C | PN

Cell C
Cell C's reply22 Sept 2017, 07:25
Official

Good morning Sharon

The issue is with the bank, we have been receiving similar complaints as yours and when we investigated, the bank confirmed that they are experiencing issues with their airtime recharges. We will follow up and provide feedback.

Regards

Cell C | PN

Cell C
Cell C's reply22 Sept 2017, 09:21
Official

Kindly refer to Theodorah's email for further assistance.

Regards

Cell C | PN