Airtime being used for internet connection instead of data

Item: Cell C
Rating: 1
Author: tshepo M

<p>I loaded R10 airtime and bought 50 megabytes for R7 then went to the internet for a couple of minutes, then when I checked my balance I still had some data and my airtime was used as well because the balance R0.57 and I hadn't made any calls or sent any SMSs. I am really disappointed with cell c since this is not the first time this has happened.</p>

Helpful (0)

Replies (2)

Cell C's replyOfficial

03 Sept 2016, 07:10

We are in receipt of your complaint and we'll ensure that it is looked into. Be assured this will be sorted.

Do expect communication.

Regards

Cell C | PN

Cell C's reply03 Sept 2016, 07:10

Official

We are in receipt of your complaint and we'll ensure that it is looked into. Be assured this will be sorted.

Do expect communication.

Regards

Cell C | PN

tshepo M's updateReviewer Update

04 Sept 2016, 18:10

Got feedback fRom cell c. And everything seems to be sorted, thank you very much to Mpho and I hope I'll never have to complain about this again. Cheers.

tshepo M's update04 Sept 2016, 18:10

Reviewer Update

Got feedback fRom cell c. And everything seems to be sorted, thank you very much to Mpho and I hope I'll never have to complain about this again. Cheers.