KP
Kemp P
1 reviews | Active since Feb 2018
09 Feb 2018, 08:29
Airtime and data
Last night,08/02/2018, I had no signal on my phone. This morning when I finally had signal, all my data and airtime was missing. I had more than 1Gb on my phone. When I phoned the call centre, I was told that I subscribed to some site. I never did, I only use my phone for Whatsapp and calls. This is unacceptable, as this this happens on a regular basis.
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Cell C's replyOfficial
09 Feb 2018, 08:41Good morning Kemp
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Feb 2018, 08:41
Official
Good morning Kemp
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted during the course of the day.
Regards
Cell C | PN
Best regards,