TS
Tholong S

1 reviews | Active since Mar 2015

09 Mar 2015, 22:49

Airtime

Cell C failed to send me an sms to notify me that my data has depleted, which then used my airtime without my knowledge that I had no active data bundles. When I call they tell me its my problem whereas they're the ones that failed to deliver...

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Replies (1)
Cell C
Cell C's reply10 Mar 2015, 08:13
Official
Hello Tholong,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN

Best regards,