GG
Gershan G

1 reviews | Active since Mar 2014

06 May 2015, 09:15

Agreed - Cell C the most useless CUSTOMER SERVICE

I had my contract upgraded last year and to date I still do not have an active sim card.<br> I have made serveral attempts including going into the branch and still no success.<br> I have since decided to keep a record of all conversation starting with a call to Cell C Cancellation department on the 24 February 2015 and spoke to Bongani. Since then I have contacted Cell C on<br> 27/02 - Julia<br> 02/03 - K****tsa<br> 19/03 - Gaberial - was informed that my query has been closed without a resolution <br> 24/03 - Nmkhomisa <br> 07/04 - Vusi<br> <br> The many reference number I received - ***

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Replies (1)
Cell C
Cell C's reply06 May 2015, 09:19
Official
Hello Gershan_Govender,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact during the course of the day and assist.

Regards
Cell C | VM