HL
HARRY L
1 reviews | Active since Feb 2016
16 Feb 2016, 09:19
AGGRESIVE AND BAD ATTITUDE
GOOD DAY I WALKED IN THE CELL C POWER STATION IN TZANEEN CROSSING MALL AND I WAS INSULTED BY THE MANAGER, BECAUSE I WORKED AT MTN AND I WAS WEARING A MTN T SHIRT AND TALKING WITH THE CONSULTANT. SHE INSULTED ME WITH VULGAR WORDS AND RUDE ATTITUDE IN FRONT OF OTHER COSTUMERS. IT WAS NOT FOR THE FIRST TIME. DOES THAT POLICY OF THE CUSTOMER IS ALWAYS RIGHT COMPILE WITH CELLC OR CELL C CHOOSE ITS OWN CUSTOMERS. BEST REGARDS
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Cell C's replyOfficial
16 Feb 2016, 09:36Hello MHLDUX,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store manager did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store manager did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply16 Feb 2016, 09:36
Official
Hello MHLDUX,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store manager did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store manager did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN