HS
Heidi S
1 reviews | Active since Nov 2011
16 Apr 2019, 18:57
Agents cannot help me to buy data???
Cell C is pathetic! I was in need of data, and none of the call centre agents could help me. Your support services suck! Also still waiting for the supervisor at the customers service centre to call me back - his name is Tebogo Duiker. It is now the second day of waiting. Do these apparent supervisors even exist?
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
17 Apr 2019, 07:44Good morning Heidi
Apologies for the frustrations you have experienced.
What method are you using when attempting to purchase data?
Regards
DA
Apologies for the frustrations you have experienced.
What method are you using when attempting to purchase data?
Regards
DA
Best regards,
Cell C's reply17 Apr 2019, 07:44
Official
Good morning Heidi
Apologies for the frustrations you have experienced.
What method are you using when attempting to purchase data?
Regards
DA
Apologies for the frustrations you have experienced.
What method are you using when attempting to purchase data?
Regards
DA
Best regards,
HS
Heidi S's updateReviewer Update
17 Apr 2019, 09:15Hi, the customer service centre on 084 135. I want Tebogo Duiker to contact me.
HS
Heidi S's update17 Apr 2019, 09:15
Reviewer Update
Hi, the customer service centre on 084 135. I want Tebogo Duiker to contact me.
Cell C's replyOfficial
17 Apr 2019, 12:15Noted.
A contact request has been forwarded.
Regards
DA
A contact request has been forwarded.
Regards
DA
Best regards,
Cell C's reply17 Apr 2019, 12:15
Official
Noted.
A contact request has been forwarded.
Regards
DA
A contact request has been forwarded.
Regards
DA
Best regards,
HS
Heidi S's updateReviewer Update
17 Apr 2019, 13:22Does this person even exist? I have asked twice, now the third time, for him to call me. It will be an absolute miracle if he makes time in his busy day to make contact with me. No guarantee that this person will do his job!
HS
Heidi S's update17 Apr 2019, 13:22
Reviewer Update
Does this person even exist? I have asked twice, now the third time, for him to call me. It will be an absolute miracle if he makes time in his busy day to make contact with me. No guarantee that this person will do his job!